Ramblings of a Home Server User

June 16, 2007

Are you having issues with RC?

Filed under: Uncategorized — Tom @ 3:31 pm

Come on over to the Windows Home Server forums (http://www.serverplayground.com) and we will try to help you out. Please read the following information before you report an issue, this way we can help you solve your issue faster.

If you are experiencing bugs on RC, we want to help you solve these issues. In order to do that we need some information from all of you. When you are reporting an issue, please include a detailed description, detail repro steps, and also please run TALQ, and add the TALQ number to your report.To create and submit the TALQ logs, please follow the following steps on both the server and your client machines:

  1. Click on Start
  2. Click on Run
  3. Type “C:\Program Files\Windows Home Server\TALQ.exe”
  4. Press Enter
  5. Enter your Connect handle when prompted
  6. If a Windows Error Reporting message appears, click submit to Microsoft
  7. Record CAB Number and include in report.

Thanks for your help in making Windows Home Server a better product!” 

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